The Top 5 Things You Need to Know Before Hiring an HVAC Company
In Cincinnati, there are many options when it comes to hiring an HVAC company. You can start by reading reviews and browsing through websites. However, before you make a call check-out how each company stands up to these 5 important standards.
1. Superior Service
Companies that strive to provide superior service are usually longstanding and often family owned businesses. It’s important to know that when there is an issue with your heating or air conditioning system that you will be able to speak with a professional and courteous person. It’s also important to know that the service you receive once a technician is in your home is professional and efficient. Superior service stars with excellent customer service.
2. NATE Certified Technicians
North American Technician Excellence (NATE) certification is a comprehensive test. This test covers all aspects of the heating and cooling industry. When a NATE certified technician is on the job, you can be assured that you are in good hands. They supply the best service and care while they are performing a service, maintenance or repairs in your home. Companies that require their employees to be NATE certified show a commitment to hiring quality technicians.
3. Industry-Leading Products
Make sure that the HVAC company you are looking to hire offers industry-leading heating and cooling equipment. Also be sure that they offer a variety of products that will meet all of your HVAC needs now as well as in the future. A company that offers the latest home innovations to their customers is looking out for their comfort, convenience and quality of life.
4. 100% Satisfaction Guaranteed
A company should be willing to state that they offer 100% satisfaction guaranteed on their website. If they don’t then they most likely are not concerned with their customers being 100% satisfied with the work being done. Look for a company that strives to keep customers happy. And also goes out of the way to meet and exceed customer expectations. Having trust in a company to do a great job every time is a must.
5. 24/7 Emergence Service
A heating or cooling crisis never happens at a convenient time. Use Nelson Comfort as your preferred HVAC company in Cincinnati. HVAC emergencies happen around the clock and it’s important that the company you hire works around the clock also. Prompt service and quick and complete repair work to restore your heating and cooling system should be able to be counted on at any time of the day or night.
If you’re looking for an HVAC company that you can count on, search for one that values superior service, NATE certification, industry-leading products, 100% satisfactions guaranteed and 24 hour service. When you need to address heating, cooling or indoor air quality concerns, contact Nelson Comfort in Cincinnati. We value our customers and take great pride in serving Cincinnati since 1925.
About The Author
Dan Detmer is the owner of Nelson Comfort. Dan was born into the heating and cooling industry, coming from a family of well respected HVAC contractors in Dayton, Ohio. After working in the family business, Dan decided to work for a local HVAC wholesale business helping local contractors grow their business. When he felt his heart moving him back into the residential and light commercial business, Dan joined the Mortimer Heating & Cooling team in Cincinnati, where he had called home and become part of the community for several years. After a short period of time Dan purchased the company and created what is today, Nelson Comfort. Today he operates a company based on integrity, honesty, and stellar customer service. If you have any questions feel free to tweet (at sign) NelsonComfort and we will get right back with you!
Why Choose Nelson Comfort?
Industry-Leading Expertise Backed by a Customer-First Mindset
We believe that how we treat our customers makes all the difference. When you call on our friendly professionals for world-class heating, cooling, or indoor air quality services, you will be treated with the utmost respect. You can always count on:
- Superior customer service.
- Safety and comfort in your home.
- Industry-leading products
- Knowledgeable technicians
- Clear and transparent pricing
- 100% satisfaction guarantee on all work
- 24/7 emergency service