Small business owners are the backbone of our country. There are many challenges in the day to day running of a company. Nelson Comfort understands these challenges. We help our Cincinnati small business owners get the best price, the best service and the best long term customer care. We understand time is money and excellent service is a must. Lastly, we pride ourselves in helping Cincinnati small business owners with HVAC installation needs.
No matter who you choose to do your HVAC installation, make sure you check these five boxes before signing the dotted line.
1. Choose a Company with Excellent Reviews and Customer Service
As any small business owner knows, customer reviews and customer service are important to the success of a company. Don’t hire a HVAC company that has poor reviews. You will get poor results.
Companies that work to provide the best service are usually longstanding businesses. You should speak with a professional and friendly person when there is an issue with your HVAC system. Likewise, you should receive professional and prompt service. Above all, the best service stars with great customer service.
2. Hire a Company with Experience
Beware of companies that don’t have longstanding reputations or proven track records. This could be a costly mistake for your small business. In addition, if the upfront cost for HVAC installation seems too good to be true, it probably is.
Cutting corners, using inferior products or wrong sizing equipment all lead to extra cost in repairs. Likewise, these mistakes affect your business by increasing your energy bill. Lastly, companies should honor an extended warranty. So, if they aren’t in business in a year, you’re out of luck.
3. Check for NATE Certified Technicians, License and Insurance
Hire a company that employs a highly skilled staff. Installation specialist and services technicians should be trained and knowledgeable. This protects your company and guarantees your property will be safe. In addition, you will be compensated for losses or additional repairs if needed.
NATE stands for North American Technician Excellence. NATE is an independent organization. In addition, they provide knowledge-based testing and certification of HVAC technicians and installers.
NATE-certified technicians are the best in the industry. Above all, they have committed themselves to getting the knowledge and experience necessary to perform at an elite level. Additionally, NATE certification means a technician has proven their knowledge of the equipment, technology, and techniques used in the HVAC industry.
4. Get a Written Bid and FREE Estimate
A highly trained consultant will look at the layout of your home online through the county auditor’s website and Google Maps. This will allow them to get a fairly close assessment of the size of system your business will need. Then, an in-depth inspection of your current system will be done. After this, you will receive a written bid. So, you can compare multiple companies to decide which one best fits your needs. Compare price, energy efficiency and warranties. Lastly, the lowest bid is not always the best bid. For this reason, make sure you compare each bid carefully.
You should always get a written bid and FREE estimate for a new HVAC installation. Any reputable company will be willing to offer a FREE estimate and answer any questions you have.
5. Make Sure Financing is Available For Your HVAC Installation
It is good to know that financing is readily available if you are unable to fully cover the cost of the service needed. Be sure to ask if financing is available and what the terms are.
These are some of the most important tips that a Cincinnati small business owner, or anyone, needs to know before signing up for a new HVAC installation. At Nelson Comfort, we proudly serve small businesses in the Greater Cincinnati Area. We have NATE certified technicians, FREE estimates, and financing available.