About Us

We realize you have several options when it comes to heating and air conditioning solutions for your home and business. You probably already read through the customer testimonials on our home page and saw our stellar ratings & reviews on other websites. So all we can think to do is list our various factory certifications and professional affiliations so you can learn more about our company. If you have any questions (at all) feel free to give us a call at (513) 741-8338 and we would love to chat!

Since 1925, Nelson Comfort has served Cincinnati and the surrounding communities, providing top-notch comfort services. With 95 years of service under our belts, we know how to treat our customers right. Whether you’re facing immediate issues or are looking to make upgrades to your comfort systems, Nelson Comfort has you covered. Our company stands out amongst the competition — here’s why!

Superior Service

We have strived to perfect our customer service to ensure our customers have pleasant interactions when dealing with any of our staff members. From the first time you speak to our customer representatives to the moment you say goodbye to our service or installation teams, Nelson Comfort is dedicated to providing superior service for all aspects of your heating, cooling, geothermal, or indoor air quality project. When our teams are on the job, you can expect installation, repair, and maintenance work that exceeds industry standards. Our goal is to perform service that stands the test of time while improving your comfort for years to come.

NATE-Certified Technicians

The North American Technician Excellence (NATE) certification is a comprehensive test covering all aspects of the heating and cooling industry. We believe that our customers benefit greatly when NATE-certified technicians perform service, maintenance, and installation, and employing NATE-certified technicians is just one way we show our commitment to providing our customers with the best service and care. Every one of our technicians undergoes rigorous NATE certification testing and must become NATE-certified within one year of employment with Nelson Comfort. Our technicians maintain this certification by continuing their education and training, as well as re-certifying every two years, as required by NATE.

Industry-Leading Products

Nelson Comfort believes in offering our customers industry-leading HVAC equipment in combination with superior service. We carefully consider all products we offer to ensure they will meet the high expectations of our team and our customers. We offer genuine heating, cooling, geothermal, and indoor air quality equipment manufactured by the leading brands our customers have come to trust, such as Mitsubishi, WaterFurnace, and Aprilaire. We are proud to bring the latest in home innovation to our customers, bettering their comfort and quality of life through advanced HVAC and indoor air quality products.

100% Satisfaction Guarantee

Nelson Comfort strives to exceed the expectations of every customer, every time we set foot in their home or workplace. We recognize the trust they place in our team, and appreciate having the opportunity to serve the members of our community. We want each customer to be 100% satisfied every time Nelson Comfort is on the job. If you have issues with our work, we will not rest until they are resolved! We want to hear your concerns; rest assured that we will work diligently until we have gained your approval. Our 100% Satisfaction Guarantee is standard for every project we do, big or small; a quick repair is just as important as a large installation job, and we will give our all on every job.

24/7 Emergency Service

Cincinnati home and business owners turn to Nelson Comfort in their times of heating and cooling crisis, because we take care of them no matter what time it is! We recognize that heating and cooling emergencies never take place at convenient times, which is why our service team is on the clock, 24/7 to take care of your emergency situations as they arise. We’ll never make you wait until the next business day. When you call Nelson Comfort for emergency service, expect a prompt reply, thorough diagnostics, as well as quick and complete repair work to restore the proper functionality and performance of your heating or cooling system.

For total home comfort you can count on, give Nelson Comfort a shot. We guarantee you will not be disappointed! Contact us today to discuss your heating, cooling, and indoor air quality needs.

Professional Accreditations

 

North American Technician Excellence Accredited

The North American Technician Excellence (NATE) certification is an industry-leading test developed by HVAC experts nationwide. NATE is the single largest heating and cooling non-profit organization, aimed at certifying only the best heating and cooling technicians across the country. Our service technicians are required to pass the NATE testing curriculum within one year of employment at Nelson Comfort, so our customers can be assured they are receiving only the best service from our highly qualified team.

Daikin Comfort Pro accredited dealer

Nelson Comfort is proud to be a Daikin Comfort Pro accredited dealer. To earn the title of Daikin Comfort Professional, an HVAC company must meet or exceed Daikin’s exceptionally high standards for customer service, business integrity, and technical competency. They also must maintain excellent ratings with organizations such as their local Better Business Bureau. The technicians at Nelson Comfort take pride in meeting all of these qualifications. Contact Nelson Comfort today to learn more about our line of Daikin Comfort products and why they’re the best HVAC systems in the world.

Air Conditioning Contractors of America Member

The Air Conditioning Contractors of America is a non-profit organization of heating and cooling contractors aimed at improving the heating and cooling industry through training, education, and legislation.

Mitsubishi Diamond Dealer

We are a Mitsubishi Ductless Diamond Contractor for the industry-leading ductless mini-split product line. This means Nelson Comfort has achieved the highest level of accreditation. training, and experience the factory has to offer. We have invested significant resources to professionally develop our team and provide the best ductless solution in the market. Click on the chat window below and we would be more than happy to provide more information!

WaterFurnace Geo Pro Dealer

Geothermal heating and cooling solutions require a significant amount of training and knowledge to be designed and installed correctly to maximize energy savings.

We have completed the WaterFurnace Geo Pro training to ensure your geothermal system is completed by the company best suited for the work in Cincinnati. Our commitment to being a Geo Pro Dealer is to provide superb customer service and extended factory training, and to maintain a high rating from our customer reviews.

If you have any questions about a geothermal system for your home, be sure to ask!

Greater Cincinnati Energy Alliance Member

The Greater Cincinnati Energy Alliance was created to promote energy saving options in the Cincinnati community.

The GCEA is a large advocate for home performance testing when looking to make upgrades to your home. We partnered with the Greater Cincinnati Energy Alliance to become trained in home performance auditing to help our customers better understand their energy saving options.

Professional Affiliations

 

Better Business Bureau Accredited Business

For years, the Better Business Bureau has served the interests of consumers in the marketplace. Through consumer reviews, they accurately provide ratings for local businesses. We are proud to continually achieve an A+ rating (the highest available). Have you had a great experience from our team? Review us here!

Angie’s List Super Service Provider

As you may very well know, Angie’s List is a platform for homeowners where they can find quality contractors for home projects. We have had the privilege of winning the Angie’s List Super Service Award multiple times over the last several years. We take extreme pride in our excellent customer reviews!

Cincinnati Chamber of Commerce Member

As members of the Cincinnati Chamber of Commerce, we constantly look for ways our company can support and grow the local economy while helping the great city of Cincinnati stay comfortable.

Madeira Chamber of Commerce Member

We are proud members of our local Madeira Chamber of Commerce. At Nelson Comfort, we strive to become active members within the community and provide support for our neighbors.