Air conditioners with two-stage cooling can work at two levels. High settings run when temperatures are very hot, and low settings are utilized during milder periods. Most of the time, low settings are enough to cool your home comfortably; two-stage cooling generates energy savings, lowers operating noise, and effectively controls indoor humidity.
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Cincinnati’s Trusted Heating and Air Conditioning Company Since 1925!
Nelson Comfort is a family-owned and operated company that has proudly served the Greater Cincinnati area since 1925! We pride ourselves on our reputation for being honest and professional while providing superb heating and air conditioning customer service.
Our highly trained team of customer service representatives and service technicians are available 24 hours a day, 7 days a week, 365 days a year to help your family with all heating, air conditioning, geothermal, and electrical needs. After a year of working with Nelson Comfort, our service technicians become NATE (North American Technician Excellence) certified, which is the highest level of certification in the HVAC industry. This ensure that your heating and air conditioning repair is completed to the highest standards in the industry.
When it comes time to replace your heating, air conditioning, or geothermal system our team is ready. Our factory trained comfort consultants are available to help you decide which HVAC system is best for you and your family. Once you decide upon the heating and air conditioning system that is right for you, our installation team will be scheduled, at your convenience, to come to your home to install your brand new heating and cooling system. No worries… Our installation crews are instructed to leave the work area cleaner than when they arrived!
“Thank you Cincinnati for allowing us the opportunity to serve you since 1925!” – Dan, Owner of Nelson Comfort
What Our Customers Say About Us!
“(Nelson Comfort) returned my call within minutes at the start of the day, and arrived the same day, even though we were in a terrible heat spell. The serviceman didn’t try to convince us we needed a new unit and just made the repairs quickly. This is how business should be conducted.
– Candace C. in Cincinnati, Ohio
We would hope other Nelson technicians involved in service and maintaining other types of heating/cooling systems would be as capable and conscientious as Bruce, Rudi and Joel were. Having said that, we would not hesitate to recommend your company to family and friends.
– Jim and Erika S. in Cincinnati, Ohio
Tech performed cleaning and tune-up of gas furnace, and cleaned humidifier and replaced pad with factory-spec pad. Did an awesome job explaining in detail what he did and why, was prompt, courteous, and professional.
– Thomas S. in Liberty Township, Ohio
All of the work was done efficiently and with our detailed knowledge of each step. They left the areas, inside and outside the house, as clean as they found them. They were a pleasure to work with and they met or exceeded all of our expectations. I will certainly give Nelson a recommendation to others who need these services.
– Tony C. in Cincinnati, Ohio
I very much appreciate the effort that you and Nelson expended in getting the furnace replaced before the Thanksgiving Holiday. My wife and I were impressed by the knowledge and professionalism of the crew that did the actual installation and the way in which they removed the old furnace and cleaned up after themselves.
– Gary G. in Cincinnati, Ohio
I’ve been with Nelson for years, now and have never been disappointed. The receptionist when I call is always courteous and the technicians are professional. Would recommend them to anyone.
– Carrie T. in Cincinnati, Ohio
The Nelson technicians were very knowledgeable and efficient. They worked quickly but took the time needed to be sure all the calculations and readings were correct. The company is very good about scheduling times and calling when the technician is on the way. You can trust this company for a job well done.
– Nancy H. in Cincinnati, Ohio
Very through and professional. Your service professionals are the type that I would have zero problem giving them permission to enter our home without us home. I have said that to no other company in the Cincinnati Area. Keep it up and yes, I have already recommended you to several of our neighbors. Thank you!
– John B. in Cincinnati, Ohio
I have been with Nelson Comfort for years and have always been pleased with their professionalism and quality of work. Always there when you expect them. I recommend Nelson Comfort to my family and friends.
– Doug M. in Cincinnati, Ohio
Couldn’t justify dumping any more money into the 15 year old system. Upgraded to approximately 97% gas furnace and heat pump comb. Great, seems to to be working fine, but cold weather has just gotten here. My wife felt comfortable with their service guys in the house, which has not always been the case with other contractors.
– Mike S. in Cincinnati, Ohio
Everyone we worked with was professional and knowledgeable. The price on our new AC was competitive with other companies that provided estimates. Also, I felt confident that if any problems arose with our unit, Nelson would stand behind their work.
– Ben F. in Cincinnati, Ohio
Excellent service from start to finish. The staff is prompt, courteous, and professional.
– Debbie R. in Cincinnati, Ohio
Friendly, knowledgeable and professional, Nelson is a step above the rest. Highly satisfied with the quality of their work and their customer service cannot be beat. Nelson has gained a customer for life!
– Felicia B. in Cincinnati, Ohio
Great experience! Too bad Nelson was my second call. (Competitor Removed) told me it would take two weeks to fix, two people and a new part. It was 40 degrees inside my home and my pregnant wife and son had to stay elsewhere. They were basically pressuring us to replace our boiler. Nelson came in – assessed the situation, detailed and fixed the issue for 1/6th the cost same day. No new parts, one skilled technition, 2hrs – I told the technician I wanted to hug him he made my day. Very stressful situation handled with skill, class, and expertise.
– Eric H. in Cincinnati, Ohio
Great! The guy you sent, Joe, was wonderful and got the job done that we wanted done! He knew his stuff and did it without intruding our space at home! We have already recommended him to our friends!
– Paula T. in Cincinnati, Ohio
Had a great experience! Friendly and knowledgeable! I would definitely recommend them to friends and family!
– Rebecca S. in Cincinnati, Ohio
The Nelson Comfort Care Plan
Nelson Comfort prides itself on using industry-leading technology in the field with our factory trained heating and air conditioning service team members. Our team is on call 24 hours a day, 7 days a week for emergency service. To prevent the need for emergency service for your heating and cooling system, the leading comfort company in Cincinnati has created the Nelson Comfort Preventative Maintenance Care Plan.
As you probably already know, regularly servicing of your HVAC system can save as much as 20% a year in operating costs and even extend the life of your heating and air conditioning equipment. With the Nelson Comfort Preventative Maintenance Care Plan, you can rest assured that your system is serviced twice a year by a NATE-certified technician and is running at peak efficiency.
- 15% discount on all service work! (Both Electrical & HVAC)
- Priority service
- No overtime charges
- Prolongs the life of your equipment
- Helps eliminates costly repairs
- Helps eliminate untimely breakdowns
- Validates manufacturer’s warranties
- Appointments scheduled at your convenience
- All parts are backed by a 1-year guarantee
- Ensures peak efficiency of your system
Frequently Asked Questions
Air conditioners may freeze due to a few common issues, including a dirty air filter, refrigerant leaks and low refrigerant levels, dirty evaporative coils, or a malfunctioning blower motor. A NATE-certified air conditioning technician can diagnose your cooling system and provide needed repairs to prevent freezing.
Air conditioners remove heat from a building, rather than create cool air. Hot indoor air moves over the indoor coil where the refrigerant inside absorbs the heat, sending it to the outdoor coil, where it is released into the outdoor air.
Two-stage heating equipment allows the unit to work at two output levels. High output is used during extremely cold days, and the majority of the time, low is used for milder days; this means your unit can run at a lower setting when needed to reduce energy consumption. Two-stage heating offers minimal temperature fluctuations and more even distribution of heat.
Programmable thermostats are more accurate than old mercury thermostats because they are electronic. When used properly, they are more efficient than manual electronic thermostats because you can preset temperature schedules around your household’s needs; settings will change automatically as scheduled so you don’t have to worry about forgetting to do so yourself.
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